Q:How long can I get the dress?
A:It depends on the complexity of design and the time for communication between you and Pandrodressy, the timeframe will take at least 3 months. Therefore, you are highly recommended to start to customize your dress at least 6 months before your big day, please do leave ample time for any possible local alterations.
Q:Do I need to pay before seeing the final dress?
A:Yes. We will start tailoring your dress after receiving the payment, please kindly understand that the dresses are made to orders.
Q:Will the final dress be 100% the same as my referred dress photos?
A:The images are only references for our designer to learn about your needs and requirements. We do not do replica, we will redesign the dress for you accordingly and choose suitable fabrics from our fabric resource system.
Q:Could I return it if I am not satisfied with the customization?
A:Our hope is that you’re thrilled with your dress. Since each dress is unique and especially customized for you, we do not accept returns. We do reimburse some fit-related alteration expenses as help. Please refer to our return policy.